# Automatically create Clockify time entries from Syncro tickets
This automation eliminates manual time tracking for ticket-based work. When a webhook is received from Syncro — for example, on ticket closure or update — the system automatically creates a corresponding time entry in Clockify. Designed for IT professionals and service teams using Syncro and Clockify.
## Who it´s for
- IT specialists using Syncro for ticket management and Clockify for time tracking
- Service companies automating time logging per ticket
- Technical staff minimizing manual time logging tasks
## What the automation does
- Receives a POST request via HTTP webhook from Syncro
- Extracts data: ticket number, customer name, and ID
- Generates a project name based on this data
- Creates a new time entry in Clockify linked to the project
- Triggers automatically on events in Syncro (e.g., ticket closure)
## What´s included
- Ready-to-use n8n workflow
- Logic for webhook handling and payload extraction
- Integrations with Syncro and Clockify via HTTP API
- Basic text instructions for launch and adaptation
## Requirements for setup
- n8n account with workflow editing access
- Syncro API access (webhook configuration)
- Active Clockify account with API key
- Familiarity with HTTP triggers and API authentication
## Benefits and outcomes
- Eliminates manual time entry in Clockify
- Accurate time tracking tied to specific tickets and clients
- Saves technician time — no switching between systems
- Improved reporting accuracy for managers
- Automatic synchronization of Syncro events into time logs
## Important: template only
Important: you are purchasing a ready-made automation workflow template only. Rollout into your infrastructure, connecting specific accounts and services, 1:1 setup help, custom adjustments for non-standard stacks and any consulting support are provided as a separate paid service at an individual rate. To discuss custom work or 1:1 help, contact via chat
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