Content: 02633.zip (38.15 KB)
Uploaded: 15.01.2026

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$6.95
# Process Typeform complaints: save to Google Sheets and notify on high severity

This automation streamlines user complaint handling via Typeform by automatically storing reports in Google Sheets and triggering instant notifications in Slack and email when issue severity is high. Designed for teams needing rapid response to bugs, feedback, or critical user reports.

## Who it´s for
- Support teams managing user complaints.
- Quality assurance managers tracking incidents.
- Developers receiving bug reports through automation.
- Teams using Typeform for customer feedback collection.

## What the automation does
- Triggers when a user submits a form in Typeform.
- Stores user details and problem description in Google Sheets.
- Evaluates the reported severity level.
- If severity > 7, sends a detailed alert to Slack and via email.
- Notifications include full context: name, email, problem description, and severity score.

## What´s included
- Ready-to-use n8n workflow.
- Trigger and conditional routing logic.
- Integrations with Typeform, Google Sheets, Slack, and SMTP email.
- Basic setup and adaptation guide.

## Requirements for setup
- Active n8n instance with workflow editing access.
- Accounts in Typeform, Google Sheets, and Slack.
- Configured SMTP server or email account for notifications.
- API keys or access tokens from each integrated service.

## Benefits and outcomes
- Centralized logging of all issues in Google Sheets.
- Instant alerts for critical problems, reducing response time.
- Lower risk of missing high-priority reports.
- Faster team reaction via real-time Slack and email notifications.
- Clear audit trail and visibility into complaint handling.

## Important: template only
Important: you are purchasing a ready-made automation workflow template only. Rollout into your infrastructure, connecting specific accounts and services, 1:1 setup help, custom adjustments for non-standard stacks and any consulting support are provided as a separate paid service at an individual rate. To discuss custom work or 1:1 help, contact via chat
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