# AI agent in n8n processes GHL leads, calls via VAPI, and books appointments
This template automates appointment booking using an AI agent on n8n. It reacts to incoming leads from GoHighLevel (GHL) via webhook, triggers a voice call through VAPI, conducts a context-aware conversation using LangChain and OpenAI, analyzes the call outcome, and if an appointment is confirmed, updates CRM data and sends email notifications to owner and client.
## Who it´s for
- Small business owners automating appointment intake.
- Agencies using GHL for client management.
- Companies deploying AI assistants for phone outreach.
- Marketers integrating voice calls with CRM workflows.
- Support teams needing automated booking confirmations.
## What the automation does
- Receives new lead data via HTTP webhook from GHL.
- Triggers a voice call to the client using VAPI with an AI agent (LangChain + OpenAI).
- Maintains conversational memory for contextual interactions.
- Analyzes post-call audio and transcript to determine outcome.
- Checks if an appointment was booked and updates the contact in GHL accordingly.
- Sends email notifications to both owner and client at key stages.
## What´s included
- Ready-to-use n8n workflow with AI agent logic.
- Trigger and handler logic (webhook + execution).
- Integrations with GHL, VAPI, Email SMTP, and OpenAI API.
- Basic textual instructions for launch and adaptation.
## Requirements for setup
- n8n account (cloud or self-hosted).
- GoHighLevel (GHL) access with webhook permissions.
- VAPI account for voice calling.
- Configured SMTP server for email delivery.
- OpenAI API key for AI agent operation.
## Benefits and outcomes
- Full automation of initial client interaction.
- Reduced manager workload via AI-powered call handling.
- Accurate booking status detection from call analysis.
- Automatic CRM updates without manual entry.
- Improved customer experience with instant response.
- Feedback capture on rejection — reason sent via email.
- Transparent interaction history within a single system.
## Important: template only
Important: you are purchasing a ready-made automation workflow template only. Rollout into your infrastructure, connecting specific accounts and services, 1:1 setup help, custom adjustments for non-standard stacks and any consulting support are provided as a separate paid service at an individual rate. To discuss custom work or 1:1 help, contact via chat
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