Classify Incidents from Sheets Using GPT Automatically

# Classify incidents from Google Sheets on schedule using GPT

This automation streamlines incident management by eliminating manual classification of alerts. It’s ideal for IT teams using Google Sheets as a central event log, enabling fast AI-powered tagging and categorization.

## Who it´s for
- SRE engineers managing incidents in IT systems
- Technical leads aiming to automate alert processing
- DevOps teams tracking incidents in Google Sheets
- Specialists needing standardized data for reporting and analysis

## What the automation does
- Triggered on a schedule (cron) to check Google Sheets for new incidents
- Extracts descriptions of unclassified incidents
- Sends text to a GPT classifier via HTTP request for categorization (e.g., ´network´, ´server´, ´DB´)
- Formats returned tags and priorities into structured output
- Writes classification results back into the same spreadsheet

## What´s included
- Ready-to-use n8n workflow
- Scheduled trigger logic
- Integrations with Google Sheets API and external GPT classifier via HTTP
- Basic setup and adaptation guide

## Requirements for setup
- Google account with access to Google Sheets
- Access to an n8n instance (cloud or self-hosted)
- URL and authentication key for a GPT classifier accessible via HTTP API

## Benefits and outcomes
- Saves time on manual incident tagging
- Standardizes categories and priorities
- Accelerates downstream analysis and reporting
- Enables use of classified data for dashboards and insights
- Reduces human error in initial assessment

## Important: template only
Important: you are purchasing a ready-made automation workflow template only. Rollout into your infrastructure, connecting specific accounts and services, 1:1 setup help, custom adjustments for non-standard stacks and any consulting support are provided as a separate paid service at an individual rate. To discuss custom work or 1:1 help, contact via chat