WhatsApp Restaurant Booking with AI & Google Sheets

# AI-powered restaurant reservations via WhatsApp with Google Sheets logging

This automation handles customer reservation requests, discount inquiries, and location queries through WhatsApp using an AI agent powered by OpenAI and LangChain. Designed for restaurants seeking to reduce manual tasks, improve response speed, and centralize booking data in Google Sheets.

## Who it´s for
- Restaurant owners looking to automate WhatsApp-based reservations
- Venue managers using Google Sheets for booking tracking
- Businesses offering card-based discounts needing automated calculations
- Customer support teams in the HoReCa sector

## What the automation does
- Receives customer messages via WhatsApp and identifies intent (booking, discount, menu, location)
- Engages in conversation to collect name, date, time, and guest count
- Uses an AI agent (OpenAI + LangChain) to process requests and calculate discounts (e.g., Meezan Bank)
- Logs all reservations in Google Sheets with status tags (pending, confirmed, rejected)
- Runs scheduled checks on updated statuses and notifies customers of confirmation or rejection
- Instantly responds to commands like sending a Google Maps link upon receiving ´D´

## What´s included
- Ready-to-use n8n workflow
- Trigger logic: incoming WhatsApp message and cron schedule
- Integrations with WhatsApp Business API, Google Sheets, OpenAI, and Facebook Developer App
- Basic text guide for setup and adaptation

## Requirements for setup
- n8n account (cloud or self-hosted)
- Access to WhatsApp Business API via Meta (Facebook Developer App)
- Google account with Google Sheets API enabled
- OpenAI API key for AI agent operation

## Benefits and outcomes
- Reduced staff workload through automated request handling
- Faster customer responses with 24/7 availability
- Centralized booking records in Google Sheets
- Scalability without hiring additional operators
- Enhanced brand image with instant, accurate replies
- Automated reminders and booking status updates

## Important: template only
Important: you are purchasing a ready-made automation workflow template only. Rollout into your infrastructure, connecting specific accounts and services, 1:1 setup help, custom adjustments for non-standard stacks and any consulting support are provided as a separate paid service at an individual rate. To discuss custom work or 1:1 help, contact via chat