AI + SyncroMSP: full control via n8n

# Manage customers, tickets, and RMM alerts in SyncroMSP via AI and MCP in n8n

This template enables AI agents to directly interact with SyncroMSP for full lifecycle operations—from creating customers to managing RMM alerts. The automation is built using an MCP server in n8n and is designed for IT professionals and MSP providers aiming to eliminate manual effort in daily service platform tasks.

## Who it´s for
- IT specialists using SyncroMSP for client and ticket management
- MSP providers automating routine operations via AI agents
- System administrators integrating RMM alerts with external tools

## What the automation does
- Accepts requests from AI agents via an MCP server in n8n
- Executes CRUD operations (create, read, update, delete) on contacts, customers, tickets, and RMM alerts
- Processes each operation type through a dedicated node connected to a central trigger
- Enables scalable interaction with SyncroMSP without direct UI access
- Implements use cases like creating a customer, fetching ticket status, or muting an RMM alert

## What´s included
- Ready-to-use n8n workflow with MCP server integration
- Trigger and handler logic for all CRUD operations
- Integrations exclusively with SyncroMSP API
- Basic text instructions for deployment and adaptation

## Requirements for setup
- n8n instance with MCP server enabled
- SyncroMSP API credentials with required permissions
- Configured environment variables and authentication keys

## Benefits and outcomes
- Full automation of routine SyncroMSP tasks
- Faster request processing through AI assistants
- Reduced reliance on manual data entry
- Centralized control over operations via single entry point
- Improved accuracy by eliminating human error

## Important: template only
Important: you are purchasing a ready-made automation workflow template only. Rollout into your infrastructure, connecting specific accounts and services, 1:1 setup help, custom adjustments for non-standard stacks and any consulting support are provided as a separate paid service at an individual rate. To discuss custom work or 1:1 help, contact via chat