Test
What is the purpose of the client management process to bring to the attention of new participants in the consumer market segment their proposals?
A. customer relationship development B. customer acquisition
B. customer choice
G. preservation by the client base
What is the basis for the analysis of indicators obtained during the execution of the strategy? mission
A. vision
B. value
B. Strategic map
The purpose of which component of organizational capital is to coordinate the goals and intentions of each employee, team, unit with the strategic goals of the organization?
A. Compliance
B. culture
B. Teamwork G. Leadership
What processes create the company´s “revolutionary" products? A. functional
B. operating
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